Michael O’Leary, Ryanair’s CEO has an in-your-face reputation, or as my mother might put it, no class. When he suggested last week that passengers might have to pay to use the washroom on flights, I thought this is as low as it gets.
One of the functions of a business is to make money. O’Leary has [...]
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Category Archives: strategy
Pennies from heaven
When meaning matters
In my time at ABB the official company language (according to our CEO, Goran Lindahl) was “poor English”. Native speakers cut slack for those less proficient and many of us were grateful that we didn’t have to learn several languages in order to get the work done. A side effect of English as the lingua [...]
