On my way home from a leadership seminar yesterday, I was faced with train chaos. The train staff just announced it was country-wide. Once in a train that was actually able to travel, I asked the ticket collector what was going on. After a bit of squirming, he explained that the central computer in [...]
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Category Archives: feedback
Validation – the movie
A while ago I wrote an entry about Positive Feedback Loops. This video tells a story of the power of giving people positive feedback. And, if you watch carefully, you might even notice Angelina Jolie’s brother in a supporting role.
So, take 16 minutes out of the pre-Christmas rush and enjoy!
Give the other person a chance to do some of the work
In a recent leadership team-building workshop, we practiced giving clean feedback. Later, Jane asked me during a break for a chat about how to deal with another participant who had blocked her attempt at giving feedback on a behaviour causing a lot of friction between them – during shift handover, Mary reacted to improvement suggestions [...]
