Category Archives: communication

The Leadership of Letting Go, Part 9

The second path to curiosity for leadership is to view things from another person's perspective. It's a common pitfall not to do this. In a recent coaching conversation, a manger was telling me about ...

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The Leadership of Letting Go, Part 8

Managers have answers; leaders ask questions. Lawyers only ask a question (in court) when they already know the answer; leaders ask questions to which they don't have the answer. They are curious. This curiosity pays dividends. By asking ...

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Leadership Lessons from a Presidential Campaign Manager

David Plouffe, who managed Barack Obama's 2008 election campaign, addressed the German Project Management Forum in Berlin yesterday via satellite. I was busy translating for colleagues who couldn't keep up with his (for non-native speakers) slightly too fast delivery. I'd no time to take notes, so this is just a a rough summary. The speech ...

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He wants Subjects, Verbs and Objects

Nice interview with Richard Andersen, CEO of Delta Airlines, in today's NY Times, "He wants Subjects, Verbs and Objects" . He talks about the importance of communication skills and the dangers of Powerpoint –people get used to talking in bullets and begin to lose the ability to formulate complete sentences. Another interesting snippet is ...

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No Agenda = No Meeting

Seth Godin recently distilled a great list about getting serious about your meeting problem. It highlights the problem that many people in companies face: being in meetings all day. If you've wondered when the work gets done, for some people the answer is that they have forgotten what work involves. The ...

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Further thoughts on “Burning MBTI Questions Answered”

Sandy McMullen has started a series "Burning MBTI Questions Answered" on her Personality Plus in Business blog. The current question deals with a conflict between two team members. Given the level of information in the question, Sandy does a great job of offering a framework in which to think about a solution, rather ...

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An interview with Daniel Goleman

Daniel Goleman and Richard Boyatzis published a highly readable article on Social Intelligence and the Biology of Leadership in the Harvard Business Review last September. Their work on emotional intelligence brought them fame and they developed their Primal Leadership

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Shoulda, coulda, woulda …

Michael Bungay Stanier has just posed the question Should you be working on vacation? on his Great Work blog, as part of a follow-up to an entry on the Brazen Careerist blog:  I’ll Be Working On Vacation: What’s Your Idea Of Work/Life Balance? "Should you ...": My life used to be full ...

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How Well Does Your Communications Center Work?

On my way home from a leadership seminar yesterday, I was faced with train chaos. The train staff just announced it was country-wide. Once in a train that was actually able to travel, I asked the ticket collector what was going on. After a bit of squirming, he explained that the central computer in ...

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Validation – the movie

A while ago I wrote an entry about Positive Feedback Loops. This video tells a story of the power of giving people positive feedback. And, if you watch ...

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